At Florist Charing Cross, we believe every customer should have equal and barrier-free access to our online flower shop. Ensuring that our website and online ordering system are accessible supports the independence and satisfaction of customers from all backgrounds, including those with disabilities. We are dedicated to continually enhancing our digital services to ensure all Charing Cross customers enjoy seamless and empowering online experiences when ordering from Florist Charing Cross.
We strive to meet and maintain the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, the global standard for web accessibility. Our efforts are ongoing as we regularly evaluate our website using updated best practices and accessibility tools. By aligning with these guidelines, we address a wide range of accessibility requirements, ensuring that individuals of all abilities—whether visual, auditory, cognitive, or mobility-related—can easily browse and order flowers online.
Florist Charing Cross is committed to providing full compatibility for screen readers used by customers with visual impairments. Our website is developed with semantic HTML markup, meaningful alternative text for images, and ARIA roles where necessary, making navigation logical and intuitive for all assistive technologies. We continuously test our site with popular screen readers to guarantee a smooth and reliable customer experience.
To further assist customers with vision difficulties, our site features a high contrast design, ensuring that all text stands out clearly against the background. We use readable fonts, sufficient text sizing, and distinct color palettes to improve visibility and reduce eye strain. Configurable contrast settings are provided to allow customers to adjust visual preferences according to their needs.
Accessibility at Florist Charing Cross is about more than compliance—it's about delivering a truly inclusive flower ordering experience. Every customer in Charing Cross, regardless of ability, should be able to navigate our site, explore our beautiful selection of arrangements, and complete their orders without barriers. Our accessible florist service ensures the ordering process is straightforward, reliable, and enjoyable for all.
Accessibility is a journey of ongoing improvement at Florist Charing Cross. We encourage our customers to share their experiences and suggestions so we can address any issues promptly. If you encounter any accessibility barriers or have recommendations for how we can enhance your visit to our website, we welcome your feedback. Our dedicated team is always ready to listen and take action.
Your experience matters greatly to us. If you require assistance, encounter accessibility challenges on our website, or would like to provide feedback, please reach out to our customer service team. We are committed to responding promptly and working with you to ensure all customers in Charing Cross can order from Florist Charing Cross with complete confidence and ease.
Please fill out the form below to send us an email and we will get back to you as soon as possible.
